Our items are dispatched the the same business day as long as it is ordered before 10am HKT ✔️ Any products ordered after 10am HKT will be packaged and shipped the next day.
During busy holiday periods, expect shipment delays.
Shipping
FREE standard shipping for all orders over $950 (transit time varies)
International Standard - $55 (7-10 Business Days)
International Express - $99 upgrade (3-7 Business Days)
Refunds (Faulty, Damaged or Incorrect Items)
Any problems with the item(s) you receive must be reported to us within 30 days of transaction receipt.
Replacement (Change of Mind)
If you've had a change of mind about the item(s) you have ordered, we will need to receive it back to us unopened and unused, in the original packaging within the 30 day period.
Please note return shipping fees will be to and from the warehouse will apply so please choose carefully. We suggest packing items carefully and sending with tracking to ensure proof of arrival.
I highly recommend Beauty Affairs in Brookvale for treatments. I had multiple skin treatments and I am very happy with the results.
Beauty Affairs use the newest and best quality machines on the market.
All stuff is super friendly and professional.
They saved my skin literally!!
Had problem skin , hormonal breakouts and stress , and now my skin is clear and thriving on the beautiful products , have an amazing facial regularly , and would recommend!!
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But really I wanted to come here and give thanks and my 5 stars to Beauty Affairs! In this current climate (covid) it’s been tough.... I’m a mum of three with a small baby and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” Beauty Affairs helped me! How? First off, they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning! To me those are two of the most important things! I can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and who actually get back to you! I Love little freebies you guys throw in !
Simply wonderful customer service. Prompt delivery, a couple of surprise goodies in every box and outstanding support when things don’t go as planned. My parcel was “delivered” by a company and I couldn’t find it for days. Anna from Beauty Affairs REPLACED it, added extra goodies at no cost and sent it via Australia Post. Anna was just brilliant. Kind, empathetic and very professional. Thank you so much to a wonderful company.
I never usually write reviews, but was actually pleasantly surprised with my experience here. I ordered some skincare items The items arrived within 2 days, exactly what I expected and beautifully packed. In addition, upon finalizing my order I realized I’d missed a step and didn’t include the free gift. I called and left a message. Someone got back to me that day and sent the gift in a separate package. No issues. Awesome customer service will definitely be back.
I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people
Very happy with my purchase, I have used Beauty Affairs many times. They are quick with delivery and always give good samples. I highly recommend them.
Every time I've shopped with Beauty Affairs I've been impressed. Not just with their selection of items, but also with their numerous promos, offers, discounts, & gifts.
Fast delivery to New Zealand. A special touch. The bought product send with not 1 gift...2 gifts! Great communication. The product itself, anti-ageing skin care that works and is affordable for everyone. Thank you team Beauty Affairs! A very satisfied customer!
The fastest and careful shipping, ordering on a weekend you have by Monday! Absolutely the loveliest customer service, readily available and happy to help. Great sales, brilliant product range. 10/10